Home Services: Medco

Helping you through MedCo


Welcome to Concise Medico’s guide to MedCo! This page will be updated with pertinent developments to the MedCo portal and we will share FAQs and operational guides as more information emerges.


The  MedCo Portal must be used for sourcing all initial medical reports in soft tissue injury claims brought under the RTA Protocol where the CNF is submitted on or after 6th April 2015.


If you have any questions about the MedCo portal or would like to start using Concise Medico please get in touch


Key Benefits of selecting Concise Medico


Expertise: national panel of experienced and fully vetted experts, covering all disciplines and locations

Data protection and information security: secure transfer of personal data

Predictable high quality service levels: fast turnaround times

Sector leading IT: ability to instruct online or integrate case management systems

Convenience: provides a full range of complementary services including Rehabilitation for more complex cases.


How will the system work?


On MedCo you will either select a Medical Reporting Organisation (MRO) OR a Medical Expert from a randomly generated list.


If you select an MRO; MedCo will generate a random list which will include one high volume national provider and six other regional MROs.

If you instruct a medical expert directly you will have to pay the same £180 to do all of the administration and funding yourself.

The portal will generate a unique ‘MedCo Case ID’ which must be given to the MRO by the claimant representative which will be displayed on the Medical Report. The MRO will then upload certain key data from the report on an anonymised basis once the report is completed and the unique MedCo Case ID ties to the search result.

When Concise Medico is an option on your MedCo search results, you will be free to instruct Concise Medico in exactly the same way as you do now.

Claimant solicitors and insurers must all register for MedCo, please click here if you have not already registered.  Concise Medico will ensure that its systems can accommodate the additional information (such as the unique case ID) and continue to provide updates on the MedCo system as and when they emerge.  If you have any questions about the MedCo portal please get in touch.

Should you wish to instruct us please contact us via email/phone so that terms of business can be agreed.