Customers of the service understand the benefit of rehabilitation and the options to obtain the services explained to them (for instance, it could have been arranged directly or through the compensator). Still, they cannot utilise the service to obtain rehabilitation services. Therefore, the at-fault compensation will generally provide rehabilitation if needed and give the users details on alternative options to receive rehabilitation. If the claimant has had to pay rehabilitation costs, even with credit, could add them to the claims on OIC as non-vehicle-related damages.